- Owners of certain 2012 Jaguar XF and 2012 Land Rover Range Rover vehicles should immediately schedule a time with an authorized Jaguar or Land Rover retailer to have the front passenger airbag module replaced, free of charge
- This advisory is in addition to notices sent previously to owners of certain high-risk/high-priority 2009-2011 Jaguar XF and 2007-2011 Land Rover Range Rover vehicles who were also notified to immediately schedule a time with an authorized Jaguar or Lan
- Owners can visit www.LandRoverUSA.com, www.JaguarUSA.com or www.SaferCar.gov to check if their vehicle is included in the Takata repair recall campaign
- Mailings to owners of vehicles of lower risk-assessed priority will be announced at a later date as repair parts are made available
MAHWAH, N.J. - (January 26, 2018) – In accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, Jaguar Land Rover North America today announced it has initiated its fourth round of Takata-related airbag module repairs and has begun notifying owners of certain high-risk/high-priority 2012 Jaguar XF and 2012 Land Rover Range Rover vehicles
Replacement parts for these vehicles are now available and repairs should be immediately scheduled and performed by an authorized Jaguar or Land Rover retailer. The service procedures outlined in today’s notice detail replacement of the front passenger side airbag module fitted to these vehicles; which, in certain circumstances, may malfunction in the event of an accident, potentially resulting in metal fragments striking the passenger or other occupants, which may cause serious injury or death.
Jaguar Land Rover continues to work closely with its suppliers to produce components for this repair as quickly as possible. Given the size and complexity of the recall, replacement parts are not immediately available for the entire population of affected vehicles at once. Affected vehicles were prioritized for repair by the National Highway Transportation Safety Administration (NHTSA) -- split into multiple priority groupings -- based on geographic zone and vehicle age with owners of the highest-risk vehicles prioritized first.
This fourth mailing for the Takata repair recall campaign now includes owners of 2012 Jaguar XF and 2012 Land Rover Range Rover vehicles that are currently, or have ever been, registered in the following areas:
- US States: Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina and Texas
- US Territories: Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands
The previous mailings for this recall included the following:
- Owners of 2009-2011 Jaguar XF and 2007-2011 Land Rover Range Rover vehicles that are currently, or have ever been, registered in the following areas:
- US States: Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina and Texas
- US Territories: Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands
- Owners of 2007-2008 Land Rover Range Rover vehicles that are currently, or have ever been, registered in the following areas:
- US States: Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia.
As the recall is expanded to other geographic zones or vehicle age groups, owners of those Jaguar or Land Rover vehicles will be notified. Owners will be notified by subsequent mailings and instructed to immediately schedule an appointment to take their vehicle to an authorized Jaguar or Land Rover retailer who will replace the front passenger airbag module free of charge.
In the interim, owners of potentially affected vehicles are encouraged to visit www.SaferCar.gov and enter their Vehicle Identification Number (VIN) to find out if their vehicle is included in this recall at this time. Owners can also contact the Jaguar Land Rover North America Customer Relationship Center for further information by calling 1-800-637-6837 for Land Rover (Option 9) or 1-800-4JAGUAR (Option 9); visiting www.LandRoverUSA.com or www.JaguarUSA.com; or writing to:
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Center
555 MacArthur Boulevard, Mahwah, NJ 07430
This recall is part of the May 4, 2016 expansion of what was already the largest and most complex safety recall in US history, affecting approximately 68 million cars and trucks on the road today fitted with Takata non-desiccated ammonium nitrate airbag inflators.
Approximately 10,900 Jaguar and Land Rover vehicles are included in the fourth mailing for this recall. Combined with previous outreach activity, mailings to owners of almost 66,000 of a total affected population of 108,000 vehicles have been initiated. The remaining population of affected vehicles will be addressed at a later date, as per a NHTSA specific priority scheme. However, it is important to note no current model year Jaguar or Land Rover vehicles are affected.
Prolonged exposure to combined high heat and humidity can cause the affected inflators to degrade – at varying rates in different conditions – increasing the risk that the front passenger airbag module inflator housing may rupture and deploy abnormally in the event of a crash; potentially resulting in metal fragments striking the passenger or other occupants, resulting in serious injury or death.